The Shard Living Lab

The Shard, London, United Kingdom

Back to Work

An experimental work environment measuring the impact of biophilic design on worker wellness and productivity.

Client
Mitie PLC
Programme
Company Headquarters, Experimental Workspace
Project Lead
Chiara Multari (Construction Stage), Weronika Widenska (Design Stage)
Year
2018

Introduction

The Living Lab is an experimental work environment on the 12th floor of the Shard that has the express purpose of measuring the impact of biophilic design on worker wellness and productivity. Working in collaboration with Mitie (the client), and Dr. Marcella Ucci (head of the MSc in Health, Wellbeing and Sustainable Buildings at the University College of London), the designers have created not only a physical space, but also a pilot study to measure the impact on employees in a detailed post-occupancy study.

The design challenge

How to measure the impact of biophilic design on worker wellbeing and productivity?

The design solution

Biophilia refers to human beings’ innate need for a connection with nature. Human physiology is wired to seek qualities of light, view, material, and other factors common in the natural world. This project comprises two spaces designed according to those principles: a “Living Lab” that functions as an immersive work environment, and two “Regeneration Pods” that provide short-term rest and meditation functions for the Mitie employees.

The Living Lab is fully immersive, with rich and intricate patternisation, natural materials, and interactive and dynamic lighting. The room gains privacy through bamboo screens that wrap onto the ceiling above. The floor, desks, and task lights are also formed from different shades and textures of bamboo, providing a holistic organic language for the entire space. The lighting in the room is circadian, and linked to an astronomical clock—cool blue in the morning, brilliant white in the afternoon, and firelike orange as the day winds down. The light softly breathes, very subtly shifting intensity in an almost imperceptible way, giving additional dynamism to the experience.
Mitie employees worked at these desks for four weeks at a time, answering daily surveys about their comfort, satisfaction, and emotional response. They then spent four weeks working in a control area on the same floor with similar environmental conditions but without biophilic design, and their responses were compared between the two spaces. While studies have established the positive impact of daylight, natural materials, and a direct visual connection with nature, aesthetic design also has a strong impact. The bamboo screens strike a balance between the regular rhythm of structural ribs and the variation and playfulness of discrete leaves that maintain a sense of transparency and intricacy in the space. The leaves catch natural light but also diffuse embedded lighting within the screen itself. While the living lab creates a sense of enveloping enclosure towards the rest of the office, it opens up towards the façade, providing long vistas and a strong connection to the sky. The Shard has a very technical aesthetic of glass and metal, and the warm bamboo palette of the Living Lab establishes a strong counterpoint to that material language.
Mitie is one of the leading outsourcing and facilities management companies in the UK, and they have created a new “Connected Workspace” initiative that incorporates sensor technology, big data, and machine learning to revolutionise the way that their portfolio of buildings are managed and maintained. The Living Lab was commissioned as part of the health, wellness, and user-experience aspect of Connected Workspace.
Following biophilic principles, the desks are beautifully crafted from natural bamboo and incorporate living plants directly into their workspace, but they also incorporate substantial technology. Achieving the experimental study on the users requires adapting for confounding environmental factors between the lab space and the control space, and on-desk sensors detect air quality, light levels, and temperature and humidity. An access card reader identifies the users and allows them to activate the task lights and charging strips, while an under-desk sensor records when they are actively working at the desk. All of this data is collected in Mitie’s data lake and can be correlated with the survey results. Direct access to living nature is also shown to have a host of benefits, and planters are organically integrated directly into the desks together with the task lights.

Photos: Kyungsub Shin, Tom Donald for Aldworth James & Bond. Read more about the making of the space at the link: Aldworth James & Bond
Client
Mitie PLC
Location
London, UK
Year
2018
Programme
Company Headquarters, Experimental Workspace
Status
Complete
Design Architect
DaeWha Kang Design
Project Lead
Chiara Multari (Construction Stage), Weronika Widenska (Design Stage)
Photography
Kyungsub Shin, Tom Donald for Aldworth James & Bond
Design Team
DaeWha Kang, Chiara Multari, Weronika Widenska, Lawrence Lynch, Laura Dinares Couto
General Contractor
Modus
Specialist Fabrication
Aldworth James & Bond
Interaction Design and Audiovisual
Link Media Systems
Project Manager
Source 8
Structural Engineering
The Morton Partnership
Academic Collaborator
Dr. Marcella Ucci, University College of London
Special Thanks
James Reynoldson, So Hyun, Marc Selby, Martin Young, Helen Richardson Crespo

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